I got my first ever IBM Christmas card today. It was in my email, so I know that I was pulled from a database of people and was automatically sent a card, without anyone knowing who I was.
But I'm fine with that.
I am a little disappointed that I never heard anything from my IBM client rep though. But I shouldn't be surprised. I often don't even hear from her even after I leave her multiple voice mails or emails.
But I did speak to 2 great people in IBM support yesterday. One whose name I remember, Paul Albright, and one I don't, the nice gentleman from St. Johns, New Brunswick who had a laugh and a Merry Christmas for me, even though he was only recording the support request.