Thursday, 15 March 2012

Error (and solution) to "Cannot find external name:"

I've been meaning to share this for a while.   I've had this show up numerous times recently.   Sometimes you'll see it in the Lotus Notes client, but I've been seeing it in the server log most frequently.

The error is: 'Cannot find external name:' followed by a name in capital letters.

This is an error that is a result of having an agent signed by one ID file and an included script library signed by a different ID, usually the server ID.

The solution?  Resign both elements with the same ID.